Legal
Legal Information
Privacy Policy
Effective Date: January 1, 2026
1. Data Controller. The data controller responsible for the processing of personal data collected through this website is OmnivectorTech, registered at Calle Arévalo 20, Piso 1 A, Madrid, Spain. For any questions regarding data processing, you may contact us at [email protected].
2. Data We Collect. We may collect and process the following categories of personal data: (a) identification data such as your name and email address when you submit a contact form; (b) technical data including your IP address, browser type, operating system, and referring URLs collected automatically through server logs and analytics tools; (c) usage data including pages visited, time spent on pages, and navigation patterns collected via essential cookies.
3. Purpose of Processing. Your personal data is processed for the following purposes: (a) to respond to your inquiries and provide requested services; (b) to maintain and improve the functionality and security of this website; (c) to comply with legal obligations under applicable Spanish and European Union law; (d) to detect and prevent fraudulent activity or unauthorized access.
4. Legal Basis for Processing. The processing of your personal data is based on: (a) your explicit consent provided when submitting a contact form (Article 6(1)(a) GDPR); (b) the performance of a contract or pre-contractual measures at your request (Article 6(1)(b) GDPR); (c) our legitimate interest in ensuring website security and operational integrity (Article 6(1)(f) GDPR); (d) compliance with legal obligations (Article 6(1)(c) GDPR).
5. Data Retention. Personal data submitted through contact forms is retained for a maximum period of 24 months from the date of submission, unless a longer retention period is required by law or necessary for the performance of a contract. Server log data is automatically purged after 90 days.
6. Data Sharing. We do not sell, rent, or trade your personal data. Data may be shared with: (a) hosting infrastructure providers operating within the European Economic Area; (b) payment processing services when transactions are initiated; (c) analytics providers operating under data processing agreements; (d) public authorities when required by law.
7. International Transfers. In the event that personal data is transferred outside the European Economic Area, we ensure that appropriate safeguards are in place, including Standard Contractual Clauses approved by the European Commission or adequacy decisions as required under Chapter V of the GDPR.
8. Your Rights. Under the General Data Protection Regulation (EU) 2016/679, you have the following rights: (a) right of access (Article 15); (b) right to rectification (Article 16); (c) right to erasure (Article 17); (d) right to restrict processing (Article 18); (e) right to data portability (Article 20); (f) right to object to processing (Article 21); (g) right not to be subject to automated decision-making (Article 22). To exercise these rights, contact [email protected].
9. Supervisory Authority. You have the right to lodge a complaint with the Spanish Data Protection Agency (Agencia Española de Protección de Datos — AEPD) at https://www.aepd.es if you believe your data protection rights have been infringed.
10. Changes to This Policy. OmnivectorTech reserves the right to modify this Privacy Policy at any time. Changes will be published on this page with an updated effective date. Continued use of this website after changes constitutes acceptance of the revised policy.
Refund Policy
Effective Date: January 1, 2026
1. General Policy. OmnivectorTech provides web development, infrastructure, and consulting services. Due to the bespoke and digital nature of our services, refunds are evaluated on a case-by-case basis in accordance with applicable Spanish consumer protection legislation and EU Directive 2011/83/EU on consumer rights.
2. Right of Withdrawal. Under EU consumer protection law, you have the right to withdraw from a distance contract within 14 days of the contract's conclusion without giving any reason. However, if you have expressly requested that service delivery begin before the end of the withdrawal period and acknowledge that you lose the right of withdrawal once the contract has been fully performed, a proportionate payment for services already rendered may apply.
3. Milestone-Based Refunds. Services are typically delivered in defined milestones. If a project is terminated by the client before completion, a refund will be calculated based on: (a) the percentage of milestones completed at the time of termination; (b) any non-recoverable costs incurred by OmnivectorTech including third-party licensing fees, hosting deposits, or domain registrations; (c) administrative and processing costs as permitted under applicable law.
4. Non-Refundable Items. The following are non-refundable: (a) domain name registrations and renewals once processed; (b) SSL certificate purchases; (c) third-party software licenses procured on behalf of the client; (d) consulting hours already delivered.
5. Requesting a Refund. To request a refund, contact [email protected] with your project reference, the reason for the refund request, and any supporting documentation. Refund requests will be reviewed within 14 business days. Approved refunds will be processed using the original payment method within 30 business days of approval.
6. Dispute Resolution. If you are dissatisfied with the outcome of a refund request, you may escalate the matter to the European Online Dispute Resolution platform at https://ec.europa.eu/consumers/odr or contact the municipal consumer arbitration board (Junta Municipal de Consumo) in Madrid.
7. Contact. For refund-related inquiries, contact: OmnivectorTech, Calle Arévalo 20, Piso 1 A, Madrid, Spain, [email protected].
Terms of Service
Effective Date: January 1, 2026
1. Acceptance of Terms. By accessing or using the services provided by OmnivectorTech, located at Calle Arévalo 20, Piso 1 A, Madrid, Spain, you agree to be bound by these Terms of Service. If you do not agree to these terms, you must not use our services.
2. Scope of Services. OmnivectorTech provides web development, infrastructure engineering, content management system integration, performance optimization, and consulting services. The specific scope, deliverables, timelines, and pricing for each engagement are defined in individual project proposals or statements of work agreed upon by both parties.
3. Client Obligations. The client agrees to: (a) provide accurate and complete information necessary for project execution; (b) respond to requests for feedback or approvals within agreed timelines; (c) ensure they have the legal rights to any content, branding, or materials provided to OmnivectorTech; (d) make payments in accordance with the agreed payment schedule.
4. Intellectual Property. Upon full payment, all intellectual property rights for custom-developed deliverables are transferred to the client. OmnivectorTech retains the right to: (a) use general methodologies, frameworks, and tools developed independently; (b) display the client's project in portfolio materials unless explicitly restricted in writing; (c) retain ownership of any pre-existing code libraries or tools incorporated into the deliverables with appropriate licensing granted to the client.
5. Payment Terms. Invoices are issued according to the milestones defined in the project proposal. Payment is due within 14 days of invoice date unless otherwise agreed. Late payments incur a statutory interest rate of 4% per annum as permitted under Spanish law. OmnivectorTech reserves the right to suspend services if payment is overdue by more than 30 days.
6. Limitation of Liability. OmnivectorTech's total liability under any engagement shall not exceed the total fees paid by the client for the specific service giving rise to the claim. OmnivectorTech shall not be liable for indirect damages, lost profits, data loss, or business interruption. This limitation does not apply to liability arising from willful misconduct or gross negligence.
7. Confidentiality. Both parties agree to maintain the confidentiality of proprietary information exchanged during the course of an engagement. This obligation survives the termination of the agreement for a period of 24 months.
8. Termination. Either party may terminate a project agreement with 14 days' written notice. Upon termination, the client shall pay for all work completed up to the termination date. Non-recoverable third-party costs incurred by OmnivectorTech on behalf of the client are also payable.
9. Governing Law. These Terms of Service are governed by the laws of the Kingdom of Spain. Any disputes arising from or in connection with these terms shall be subject to the exclusive jurisdiction of the courts of Madrid, Spain.
10. Amendments. OmnivectorTech reserves the right to amend these Terms of Service at any time. Material changes will be communicated via email or a prominent notice on this website at least 30 days before they take effect.
11. Contact. For questions regarding these Terms of Service, contact: OmnivectorTech, Calle Arévalo 20, Piso 1 A, Madrid, Spain, [email protected].